Personal Data Protection
The management and protection of personal data is governed by these terms and the relevant provisions of both Greek, Community and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Authority for the Protection of Personal Personal Data Character, which we respect and abide by. Any future change to the above regulatory framework will also be the subject of these terms of use.
The collection of our customers’ personal information has the following main purposes:
the orderly and efficient execution of customer transactions with the online store
the recording of customer requirements regarding the products of the online store
Our online store collects exclusively and only those personal data that are absolutely necessary for the safe execution and proper execution of our customers’ orders and for the specified and legal purposes and are subjected to lawful and legitimate processing in a manner compatible with these purposes, as they are consistent with the principle of proportionality (Article 5 par. 1 of Regulation 679/2016 GDPR).
The collection of your personal data is carried out with your consent only and concerns exclusively the process of completing the operational purposes of this website and this online store.
The mikrosparadeisos.gr online store keeps the personal data as long as the Customer is active, and in case of inactivity and non-transaction with our store, they are kept for a period of five (5) years, and the liquidation will take place every January regardless of the date of collection of the customer’s personal data.
mikrosparadeisos.gr will not disclose a Customer’s email address or other personal data for advertising or other promotional and/or communication purposes, except after their express consent in accordance with the conditions set by the GDPR.
mikrosparadeisos.gr declares that during the period of observance of said information/personal data and our electronic communication, it uses them lawfully, taking the necessary security measures and respecting their confidentiality. In particular, we take all appropriate and appropriate organizational and technical measures for the security of data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing, such as e.g. gradation of access to personal data, security of the places where a physical file of personal data is kept, destruction of all documents containing personal data, so that it is not possible to extract any information, while the network is protected by an electronic firewall, data encryption, while there is also controlled access of each user with a different Username – Password and SSL/TLS certificate.
However, mikrosparadeisos.gr does not guarantee the security of data transmitted through networks to the extent that their protection is not achieved by taking appropriate security measures imposed by law and is not responsible for any direct, indirect, positive, collateral, material or non, damage that the user may have suffered from his access to the internet.
Whenever you choose, either through the online ordering process or through the phone ordering process, to provide us with your email address and/or mobile phone number, or any other personal data, you are simultaneously choosing to grant and respect the personal your data from us. We would like you to know that ehsop mikrosparadeisos.gr will never use your personal data for purposes other than those mentioned in this text. For mikrosparadeisos.gr, your personal data is absolutely sacred and we want it to work exclusively for your benefit and with respect for your individuality and your freedom of choice.
Each user has the right to submit a request for access, correction or deletion of personal data or to limit the processing concerning the data subject as well as the right to object to the processing and to complain to a supervisory authority (in accordance with the definitions of articles 13 to 20 of Regulation 679/2016 GDPR).
Every user can additionally request the portability (according to the possibility given to you by Regulation 2016/679 GDPR) of their personal data. For any exercise of your rights, you can contact the data controller, defined below.
Each user also has the right to withdraw their consent at any time by sending an email to the Personal Data Processor (Article 2 para. k of Law 2472/1997 and Article 7 of Regulation 679/2016 GDPR).
Responsible for data processing and Personal Data Protection to ensure the protection of your personal data is Georgia Tsenekidou, contact phone number 2382020672 and contact email address dpo@mikrosparadeisos.gr
For any differences that may arise between customers or between customers and third parties and are due to messages, data, data or information that are circulated through mikrosparadeisos.gr, the latter declares that any removal of the privacy of the customer’s telecommunications is permitted only if and to the extent that mikrosparadeisos.gr is required to fulfill its obligation according to the current legislation.
It is expressly agreed that the above terms are governed by Greek Law, the decisions of the statutory bodies of the State that apply to electronic communications transactions as well as the applicable relevant provisions. It is hereby expressly agreed that any disputes that may arise from the application of these terms and the general use of our store, if they are not resolved amicably, fall under the jurisdiction of the Courts of Giannitsa Pella.
Automatically Recorded Information
The server (web server) of mikrosparadeisos.gr, based on its manufacturing specification and in accordance with the applicable accepted on the internet, automatically records some information. The reasons for the recording are related to:
– early diagnosis and automatic problem resolution
– collection of demographic information
– successful management of online store services
This information is anonymous (not personally identifiable) and contains domain names and/or I.P. addresses of the browsers that visit the online store, the day and time the visit was made and other (always) non-personalized identifiable information.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We collect information about you during the process of completing the order in our store. As you visit our website, we will monitor:
The products you’ve seen: we’ll use this to show, for example, products you’ve seen recently
Location, IP address and browser type: we will use these for purposes such as calculating VAT and shipping costs
Shipping address: we will ask you to enter this address so that we can, for example, estimate shipping costs before you place an order and also to ship the order to you!
We will also use cookies to track the contents of the shopping cart while you browse our website.
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:
To send you information about your account and your order
Responding to your requests, including returns and complaints
Payment processing and fraud prevention
Setting up your account for our store
Complying with our legal obligations, such as calculating taxes
Improving our store offerings
To send you promotional messages if you choose to receive them
If you create an account, we will store your name, address, email and telephone number, which will be used for your future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to retain it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Who in our team has access
Our team members have access to the information you provide us. For example, both platform admins and store admins have access to:
Order details such as what was purchased, when it was purchased and where it should be shipped, too
Customer information, such as name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns and support you.
We share necessary information with third parties to fullfil your orders, such as courier services and logistics. Delivery address is shared with Elta courier and ACS.
Payments
We accept payments through the credit card billing system of the ALPHA Bank we work with. When processing payments, some of your data will be transferred to ALPHA BANK, including information required to process or support the payment, such as the total purchase amount and billing information.
